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Website maintenance and support.

At We Create Digital, we offer comprehensive proactive and reactive website maintenance and support services to ensure that your site remains secure, functional, and up-to-date. Whether your website is built on WordPress, Laravel, Magento / Adobe Commerce, or a custom platform, we provide tailored support packages that cater to your unique needs.

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  • A laptop screen displays a design presentation with multiple slides. The slides feature sections labelled "Colours," "Logos," and "Typography." The "Colours" section shows a palette with various colour blocks, including shades of blue and yellow. The "Logos" slide includes examples of logo designs, featuring text and graphic elements. The "Typography" section displays different font styles, with some text highlighted. A large green monstera leaf is partially visible in the foreground, contrasting with the sleek design
  • A flowchart on a light blue background depicting a user interface layout. The top section includes a green box labelled "Login," with options below for "Forgot password" (red) and "Reset password" (red). Below that, a central orange box labelled "Dashboard" connects to blue boxes labelled "Devices," "Locations," and "Team." The "Devices" box leads to an orange box for "Export csv." The "Locations" box branches into "All regions," "Region," and others
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Why website maintenance is crucial.

Regular website maintenance ensures that your site remains in top shape, preventing issues before they arise. Outdated software, plugins, or security vulnerabilities can compromise your site’s performance and user experience. Our maintenance services include routine updates, security scans, and performance checks to keep your website running smoothly.

We handle all the technical aspects, from core updates to plugin management. Regular software updates are essential to avoid compatibility issues and security breaches. With our support, you can rest assured that your website is protected from potential threats, and that updates are carried out without disrupting your operations.

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Website audits and reviews.

We offer a free, comprehensive audit to assess situations like websites or web solutions, providing valuable insights for clients with limited in-house coding expertise. The audit helps pinpoint issues, such as broken features, slow site speed, or poor user experience, and provides a general health check for the site, helping to identify root causes and improvement areas. This service is ideal for clients looking for a professional evaluation without the need for deep technical knowledge.

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Daily backups and recovery.

We provide daily backups of your website, ensuring you can restore it to its previous state if any issues arise. In addition to this, we offer a range of other tools to monitor your site, helping to keep track of performance, security, and any disruptions. This way, your data remains safe, and any potential problems can be quickly addressed.

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Speed optimisation.

Website speed is a critical factor in user experience and SEO rankings. Our team continuously monitors and optimises your website’s performance to ensure it loads quickly and efficiently, even with heavy traffic. By reducing load times, we help enhance customer retention and satisfaction.

Ongoing support.

We carry out scheduled updates and upgrades to keep your website secure, fast, and reliable. Every digital system evolves over time: new technologies are released, vulnerabilities are discovered, and performance standards rise. Regular maintenance ensures your website continues to meet these standards and doesn’t fall behind.

What we update and why

Updates can include a mix of:

  • Software updates such as content management systems (for example, WordPress core updates)
  • Server or language upgrades such as moving to newer PHP versions
  • Plugin, module, or dependency updates that fix bugs or add improvements
  • Infrastructure changes such as database or hosting environment updates

Each type of update helps maintain compatibility, close security gaps, and take advantage of performance and stability improvements.

How often we do it

We typically review and apply updates every few months, depending on your setup and risk profile. For example:

  • A WordPress site might be updated quarterly to keep plugins and themes current
  • A PHP version upgrade might happen once or twice a year after compatibility testing

This schedule allows us to stay proactive without introducing unnecessary risk or disruption.

The value of staying current

Regular upgrades and updates ensure:

  • Ongoing security protection against known threats
  • Faster performance through optimised code and infrastructure
  • Compatibility with modern browsers, devices, and integrations
  • Reduced technical debt and lower long-term maintenance costs

In short, keeping your systems up to date prevents small issues from turning into major problems and ensures your website continues to run smoothly and securely.

Our team is always available to support you with any queries or changes you need. Whether you’re looking to update content, add new features, or require troubleshooting, we’re here to help. With our ongoing maintenance services, you can focus on growing your business while we take care of the technical details.

Get in touch

Ensure that your website stays secure, fast, and functional with our dedicated maintenance and support services. Contact us today to discuss how we can help you maintain a seamless online presence.

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Take a look at our projects.

Take a look at a selection of projects we’ve completed. These examples reflect the range of work we’ve undertaken, offering insight into our expertise. If you're interested in a particular project or area, feel free to get in touch with us directly.
View our case studies

More than a decade of trusted relationships

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The image features a logo for MHP Group, consisting of a stylised geometric design on the left and the text "MHP Group" on the right. The geometric design is made up of three stacked shapes that create a 3D effect, while the text is presented in a bold, modern font. Both the design and text are in white against a black background, giving a clean and professional appearance.
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Latest industry insights.

Read our blog to stay updated on industry trends and developments. We cover useful strategies, share expert opinions, and offer insights that help keep you informed about the latest digital changes.

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